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❓ Frequently Asked Questions

Quick answers to common questions about our IT and security services in Indore.

How often should I service my CCTV system?

For optimal performance and longevity, we recommend a professional inspection and service for your CCTV system **at least once a year**. For high-traffic commercial environments in Indore, a bi-annual check-up is even better to ensure cameras are clean, connections are secure, and storage is functioning correctly.

What are the benefits of a firewall for a small business?

A firewall is your business's first line of defense. It acts as a digital gatekeeper, blocking unauthorized access, preventing malware and ransomware attacks, and protecting your sensitive company and customer data. For a small business, it's the most crucial investment in cybersecurity.

Do you provide Annual Maintenance Contracts (AMC) for hardware you didn't install?

Yes, absolutely. We offer comprehensive AMC packages for a wide range of IT hardware, including servers, networks, and security systems, even if they were installed by another vendor. Our team will first conduct a thorough audit of your existing infrastructure to create a tailored maintenance plan.

Why should I choose biometric access control over traditional key cards?

Biometric systems offer significantly higher security because they verify a unique physical trait (like a fingerprint or face). This eliminates the risk of lost, stolen, or shared key cards. They also provide a precise, undeniable audit trail of who accessed which area and when, enhancing accountability.

My business is growing. Can you help me scale my IT infrastructure?

Yes, helping businesses scale is one of our core services. We specialize in designing and deploying robust IT infrastructure—from powerful servers to structured network cabling—that not only meets your current needs but is also flexible enough to support your future growth without requiring a complete overhaul.

Have a Different Question or a Specific Problem?

Our team of IT and security experts in Indore is ready to provide a tailored solution for your business. Whether it's a new installation, a system upgrade, or a security concern, we're here to help.